Shipping Policy
Orders are shipped from our Brisbane warehouse within 2 business days. You’ll get tracking details once your order is on the way.
Free shipping applies to most orders over $95 (after any discounts). Oversized or bulky items may attract additional freight charges, which will be shown at checkout. Free delivery covers most of the east coast and major regional areas. Remote or oversized deliveries will be quoted separately.
Typical delivery times:
- East Coast metro: 1–5 business days.
- Other areas: up to 10 days.
- Remote/large items: may take longer.
Deliveries are made during business hours, Monday–Friday. If no one is home, parcels may be redirected to the nearest depot or post office. Redelivery can be arranged, but charges may apply.
Authority to Leave: You can select this at checkout. The courier will leave the parcel in a safe location without a signature. Once delivered, Outdoor Connection isn’t responsible for theft or damage. High-value items may require a signature regardless.